Returns and Exchanges

 

We strive to supply our clients with the best possible and safe products. We would like to have complete satisfaction. We understand that product may need to be returned or exchanged from time to time

UNRETURNABLE:

  • Opened packages
  • Broken safety seals
  • Packages that have been cut on the sides, top or bottom
  • Packages that show evidence that the product has been touched by human hands.
  • No exceptions will be made for opened containers.

RETURNS:

  • A 5% restocking fee will be deducted from your refund. 
  • All shipping fees and tracking will be paid by the customer and nonrefundable.
  • Only sealed packages will be accepted – No exceptions will be made.

EXCHANGES

  • Sealed package only –must not be opened
  • Customer will pay an additional shipping fee for the exchange to be mailed.
  • All shipping fees and tracking will be paid by the customer and nonrefundable.
  • Exchanges can only be made once.

Email sales@koiconcepts.com with your order number advising that you will be mailing back the product. We will only accept returns with tracking numbers to verify that your order has been mailed to us. 

You may ship the product back to us at : 

Howdy Handsome

110 W. 6th Street #106, Azusa, Ca 91702

 

 

ABOUT HOWDY HANDSOME

We are a premium, natural nutrition brand committed to excellence, integrity, and helping men look & feel their Best!

We commitment to offering you products that are of the highest quality, purity, potency, and effectiveness. Our team is one carefully crafted of hard-working members who strive to do everything with kindness, and honesty.

We offer the tools and resources. Now, It is up to you to take steps to improve, to ignore all negative influences and move forward daily on a health path. It is up to you to believe in yourself & have the courage to be the best.

INFORMATION

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Phone: (626) 241-7826

Open - Close: 09:00 AM-5:00 PM PST

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